Frequently Asked Questions

We want you to succeed as a trusted Pinkerton Global Alliance Member. Get your questions answered here.

General FAQs

What is the Pinkerton Global Alliance Member site?

The Pinkerton Global Alliance Member Site provides details and information about our network that we count on to help us provide our clients best-in-class services across the globe. As a trusted Pinkerton Global Alliance Member you will gain instant access to a myriad of opportunities to expand your personal and professional brand. If you are interested in being contacted for additional work opportunities, please request an account today!

Are all applicants accepted into the Pinkerton Global Alliance Network?

No. While, Pinkerton encourages individuals and companies with a variety of skills and experience levels to apply for membership not all who apply will be accepted. Pinkerton will review each application for membership separately to determine whether the entity meets Pinkerton’s high standards of business ethics and client service.

What internet browser do I need to access the site?

We recommend one of the top four supported browsers (Google Chrome, Microsoft Internet Explorer, or Mozilla Firefox) to access the Pinkerton Global Alliance Members site.

What kind of operating system do I need to access the site?

Since the Global Alliance Member site is web-based, it will not matter what operating system you use, as long as you have an internet connect and use one of the three supported browsers (Google Chrome, Microsoft Internet Explorer, or Mozilla Firefox) to access the application.

Will Pinkerton provide technical Global Alliance Membersupport?

Yes. Please contact customer service to receive technical support or help with the application.

Does Pinkerton provide training after I register my account?

Yes, Pinkerton will have resources available to arrange training sessions and answer questions via webinar. However, for immediate support issues, please contact customer service.

I don’t have expertise in the security industry; could I still register the account?

Yes. Pinkerton encourages Global Alliance members and contractors from all different industries to register for an account.

Do I need to pay for access to the Pinkerton Global Alliance Members site?

No. As a Global Alliance Member, access to the site is free. There is an approval process that takes place, in order to ensure validity of the requests (making sure you’re not a robot), but once your account has been confirmed you will be able to continue to use the Pinkerton Global Alliance Members free of charge. We strongly suggest that you update your profile as frequently as possible, in order to ensure that you can be found as quickly as possible with a relevant search.

How do I know I have been selected as a Pinkerton Global Alliance Members after I register the account?

Designated Pinkerton personnel will review your profile submission and, if approved, you will receive an email with further instructions on how to complete your account.

How do I obtain the information regarding work opportunities after I become a Pinkerton Global Alliance Member?

A Pinkerton representative will contact you via email or phone if your profile matches the specific requirements needed for each opportunity. Please keep your profile as up-to-date as possible in order to maximize your opportunities.

How does a Pinkerton Global Alliance Member get paid?

Your Pinkerton contact will coordinate with the local Pinkerton office to process payment for services rendered in accordance with the contract terms and conditions.

Nexus Partner Site FAQs

I have requested an account, how long will it take to know if it is approved?

Thank you for your interest in becoming a Pinkerton Global Alliance Member. Your account should be approved within the next 48 hours and you will receive an email with further instructions.

What happens if I don’t update my profile after 12 months?

We strongly encourage you to keep your profile as up to date as possible in order to gain the most visibility for potential work. If your profile has not been verified within the past year, it will be subject to removal from the Pinkerton Global Alliance Member site.

What is a Pre-Approval Key?

When appropriate, a Pre-Approval Key is generated by a Pinkerton administrator and delivered to the user, in order to bypass the usual approval process when requesting a new account. Pre-Approval keys are only created for select users that have already been previously vetted by a Pinkerton administrator.

After I enter the pre-approval key, the system still won’t allow me registering the account; what should I do?

For all registration issues, please contact customer service. We apologize for any inconvenience this may have caused.

I still have not received the email confirmation after I registered my account, what should I do?

If approved by a Pinkerton administrator, your account should be approved within the next 48 hours and you will receive an email with further instructions.

Once accepted into the program am I guaranteed work from Pinkerton?

No, acceptance into the Global Alliance Network is not a guarantee or promise of employment from Pinkerton. Once admitted into the network eligible members are available for selection for assignment by Pinkerton agents. Whether any member is offered an assignment is based on the market needs, vendor skills and client requirements.

If I want to remove my profile from the Pinkerton Global Alliance Members site, how would I do it?

Please contact your Pinkerton administrator with a request of removal. If you do not know who your designated administer is, please contact customer service.

Need additional help?

Contact us at pinkerton.info@pinkerton.com with any other questions so that we can help you get started. We look forward to having you join our Global Security Network.

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